Business Phone Systems for Michigan Companies — Designed Right the First Time

We diagnose your locations, call flow, network, and compliance needs before recommending any platform.
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Why Most Business Phone Systems Become a Headache

• Calls don’t route where they’re supposed to
• Voicemail and call routing can’t be trusted
• Spam overwhelms the line while real customers get missed
• Multi-location call flows behave inconsistently
• E911 responsibility isn’t clearly defined
• A minor network issue brings everything down

If any of this sounds familiar, the issue usually isn’t just the phone system, it’s how everything underneath it was set up.

We Diagnose Before We Recommend.
Before recommending any platform, we evaluate how your business actually operates.

  • Step 1 – Map Your Locations & Call Flow
    We review how calls move through your organization — across locations, departments, and staff — including overflow, after-hours, and escalation paths.
  • Step 2 – Review Your Network & Reliability
    We assess internet circuits, Wi-Fi coverage, failover, and bottlenecks that affect call quality or uptime.
  • Step 3 – Confirm Compliance & E911 Setup
    We clarify how location routing works, who owns emergency configuration, and how your system handles multi-region users.
  • Step 4 – Prescribe the Right-Fit Platform
    Only after the environment is clear do we recommend the provider and architecture that best fits your needs — not the one someone is pushing.
Business Phone Systems Built Around How You Operate
Once we understand your environment, we design the right type of system — not a one-size-fits-all bundle.

  • Modern VoIP systems that support desk phones, softphones, mobile apps, and remote teams — without on-site PBX hardware.

  • Unified call routing across multiple offices with consistent auto attendants, overflow handling, and location-aware routing.

  • Clear call flows that guide customers correctly the first time — without frustrating voicemail trees.

  • Proper location registration and routing so emergency services function correctly across offices and remote users.

  • Failover connectivity and redundancy planning to keep phones operating during outages.

Why Companies in Michigan Choose TTSX
When it comes to business phone systems, the difference isn’t features — it’s fit, accountability, and follow-through.

  • We aren’t tied to one platform. We design the right solution based on your environment — not quotas.

  • Your phone system doesn’t live in isolation. We understand the network, connectivity, and failover underneath it.

  • Local insight. Regional accountability. No 1-800 transfer loops.

  • When something changes, expands, or breaks — you know who to call.